7Artisans Warranty

All 7Artisans lenses and equipment come with a 1 Year Guarantee. 

Goods returned faulty within 14 days in as new condition in their original packaging with all the components intact will be replaced or the monies refunded; up to 28 days the goods will be replaced or the monies refunded at our discretion; after 28 days or in used condition will be repaired under warranty. We shall not be liable for any consequential loss or damage resulting from the supply of goods or services or their failure, malfunction or unsuitability or any circumstances beyond our reasonable control.

  1. This warranty covers only normal use of the Equipment. 7Artisans UK shall not be liable under this warranty if any damage or defect results from (i) misuse, abuse, neglect, improper shipping or installation; (ii) disasters such as fire, flood, lightning or improper electric current; or (iii) service or alteration by anyone other than an authorised 7Artisans UK
  2. representative; (iv) damages incurred through irresponsible use or other non-recommended practices.
  3. No warranty extension will be granted for any replacement part(s) furnished to the purchaser in fulfillment of this warranty.
  4. Shipping fees incurred from returns for under-warranty service in the first 14-days will be paid by 7Artisans UK. All shipping fees both to and from 7Artisans UK following this 14-day period must be paid by the owner. 

 

WARRANTY EXCLUSIONS

7Artisans UK is not responsible for loss of data or time. 7Artisans UK is not responsible for any loss of work (“down time”) caused by a product requiring service. This warranty is null and void if the defect or malfunction was due to damage resulting from operation not within manufacturer specifications. It will also be null and void if there are indications of misuse and/or abuse. 7Artisans UK has the option of voiding the warranty if any one other than an 7Artisans UK chosen technician attempts to service the product. 7Artisans UK will not warrant any problems arising from an act of God (lighting, flooding, tornado, etc.), electrical spikes or surges, or problems arising out of hardware, software, or additional devices added to complement any equipment bought at 7Artisans UK. Under no circumstances will 7Artisans UK be responsible for any refund or remuneration exceeding the original purchase price of the product less any shipping fees. 7Artisans UK will not be held responsible for typographical errors on sales receipts, repair tickets, or on our website. 7Artisans UK makes every effort to make sure all information on our website is correct.

Challenge our Price Match

We will price match any product you find online cheaper that includes VAT and Import duties. Just drop us a message!

Free shipping

All our lenses ship from our sister Camera Crib Store in Manchester. All our orders include Free Delivery using DPD, DHL or Royal Mail.

1 Year Guarantee

All 7A lenses and products come with a 1 Year Guarantee. Please read our policy for more information.

All Duties and VAT included

No nasty surprises from us! All our lenses include all VAT and duties for UK purchases.